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What can I do to protect my privacy and online security?


VTech cares about your privacy and peace of mind.  That's why we've put together a list of industry-recommended best practices to help keep your wireless connection private and your devices protected when online. We recommend you carefully review and consider complying with the following tips.


Ensure your wireless connection is secure

  • Before installing a device, ensure your router's wireless signal is encrypted by selecting the "WPA2-PSK with AES" setting in your router's wireless security menu.


Change default settings

  • Change your wireless router's default wireless network name (SSID) to something unique.
  • Change default passwords to unique, strong passwords. A strong password:
    • Is at least 10 characters long
    • Is complex
    • Does not contain dictionary words or personal information
    • Contains a mix of uppercase letters, lowercase letters, special characters and numbers


Keep your devices up to date

  • Download security patches from manufacturers as soon as they become available. This will ensure you always have the latest security updates.
  • If the feature is available, enable automatic updates for future releases.
  • Disable Universal Plug and Play (UPnP) on your router
    • UPnP enabled on a router can limit the effectiveness of your firewall by allowing other network devices to open inbound ports without any intervention or approval from you. A virus or other malware program could use this function to compromise security for the entire network.


For more information on wireless connections and protecting your data, please review the following resources from industry experts:

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