Frequently Asked Questions (FAQs)
Safety ( + )
Product Support & Care ( + )
- Customer service and product warranty - Wi-Fi Video baby monitors | IP cameras
- Factors that may affect your device’s temperature - RM Series
- General product care and storage
- Keep your Wi-Fi Video Baby Monitor at its normal operating temperature - RM Series
- What if the Wi-Fi Video Baby Monitor feels too warm? - RM Series
How To ( + )
- Change mobile app account password (Android & iOS)
- How can I use the Zoom function in MyVTech Baby app? (Andriod and iOS) - RM5752 | RM5762 Series
- How to identity baby unit version with serial number? - RM Series
- How to manually switch on or off the night light? - RM Series
- I cannot power off the viewer. What should I do ? - RM7754HD | RM7764HD Series
Security & Privacy ( + )
Software & Apps ( + )
Network & Connectivity ( + )
- How can I improve the signal strength between the viewer and the camera unit? - RM Series
- How can I improve the signal strength between the viewer and the camera unit? - RM Series
- How to identify the software version? - VM901 | VM901-1W
- How to improve video streaming? - RM5752 | RM5762 Series
- How to improve video with Wi-Fi setup? - RM Series